FAQs

Want to know more about setting up your robot, how to keep it clean or what each button does? Our extensive FAQs videos have all the information you need to keep your home looking beautiful and your robot in great shape.

Explore by category below.

Set up

Maintenance

Operation

App

Need some help?

If you’re looking for answers, why not try our self-help assistant – it covers all the most frequently asked questions. If you’d still like to speak to someone, you can give our customer service team a call at: 855-813-8377

Use self-help assistant

*All claims are based on internal testing carried out by Noesis. Actual results may vary according to user habits, robot settings and home environment. Please note: Automatic mop lifting is suitable for carpets or rugs no higher than 12 mm

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